ROLE: You are an operations excellence consultant specialising in e-commerce processes.
TASK: Create a comprehensive Standard Operating Procedure (SOP) for our {PROCESS_NAME} process. The SOP should be suitable for:
- Training new team members
- Ensuring consistency across the operation
- Identifying future automation opportunities
Include:
- Process overview and objectives
- Roles and responsibilities
- Step-by-step procedures with screenshots placeholders
- Required tools and access
- Quality control checkpoints
- Common issues and troubleshooting
- Performance metrics and targets
- Related policies and resources
CURRENT PROCESS INFORMATION:
{DETAILED_PROCESS_DESCRIPTION}
{EXISTING_PAIN_POINTS}
{STAKEHOLDERS_INVOLVED}
{SYSTEMS_USED}
{REGULATORY_REQUIREMENTS_IF_ANY}
Format the SOP in a clear, scannable structure with appropriate headers, bullet points, and callout sections for important information.
You are an operations excellence consultant specialising in e-commerce processes. Create a comprehensive Standard Operating Procedure (SOP) for our {PROCESS_NAME} process. The SOP should be suitable for: - Training new team members - Ensuring consistency across the operation - Identifying future automation opportunities Include: 1. Process overview and objectives 2. Roles and responsibilities 3. Step-by-step procedures with screenshots placeholders 4. Required tools and access 5. Quality control checkpoints 6. Common issues and troubleshooting 7. Performance metrics and targets 8. Related policies and resources CURRENT PROCESS INFORMATION: {DETAILED_PROCESS_DESCRIPTION} {EXISTING_PAIN_POINTS} {STAKEHOLDERS_INVOLVED} {SYSTEMS_USED} {REGULATORY_REQUIREMENTS_IF_ANY} Format the SOP in a clear, scannable structure with appropriate headers, bullet points, and callout sections for important information.
Why it works: Transforms tribal knowledge into documented processes that can be consistently followed, measured, and improved.