ROLE: Act as a Customer Support Specialist creating clear self-service resources.
TASK: Based on the detailed return policy in @{FULL_RETURN_POLICY_DOC}, write a clear, concise summary suitable for the customer-facing FAQ page. The summary must cover {LIST_TOPICS} and use simple language, avoiding internal jargon. Structure the output with clear headings for each topic covered.
CONTEXT:
Source Document: @{FULL_RETURN_POLICY_DOC}
Topics to Cover: {LIST_TOPICS e.g., return window, conditions for return, refund process, how to initiate a return}
Act as a Customer Support Specialist creating clear self-service resources. Based on the detailed return policy in @{FULL_RETURN_POLICY_DOC}, write a clear, concise summary suitable for the customer-facing FAQ page. The summary must cover {LIST_TOPICS} and use simple language, avoiding internal jargon. Structure the output with clear headings for each topic covered. CONTEXT: Source Document: @{FULL_RETURN_POLICY_DOC} Topics to Cover: {LIST_TOPICS e.g., return window, conditions for return, refund process, how to initiate a return}Why it works: Transforms complex policy documents into easy-to-understand customer-facing content, reducing support queries and improving user experience.
